Our goal at Tinks.com is to make your online shopping experience as pleasant as possible. We strive for 100% customer satisfaction on all product sales. Please take note of our return policies below and feel free to call us at 800-624-5988 with any questions or concerns.
Products sold by Tinks.com are supported by our Standard Return Policy unless otherwise indicated. Defective merchandise under our Standard Return Policy may be returned within 30 days of the original invoice date for a refund or within one year of the original invoice date for a replacement. Please note that all returns will be inspected before a credit or replacement unit is issued. A 15% restocking fee will be charged on all returned items.
In order to receive a full refund, minus the shipping cost, the item must be unused and in the original packaging. All factory supplied components and paperwork must also be included. Items returned with missing parts or pieces may not be eligible for refund.
Return shipping charges are the responsibility of the customer. We recommend using UPS or FedEx for all shipping.
All returns require an RMA (Return Merchandise Authorization) number which can be obtained by calling our office at 800-624-5988. Merchandise will not be accepted without an RMA number and will be returned to the customer if received without prior authorization.
Because many companies offer additional factory coverage, you should contact the manufacturer directly for information regarding eligibility and specific Terms and Conditions.